Freddie Customer Satisfaction Response Monthly Raffle contest (the “Contest”) is sponsored by PurposeMed Inc. (“Freddie”). The Contest begins on June 10, 2025 at 12:00 a.m. ET and will continue on a monthly basis until terminated earlier by Freddie (the “Contest Period”). Participation in the Contest constitutes your full and unconditional acceptance of, and agreement to be legally bound by, these contest rules (the “Contest Rules”). Each contest period will run from the 1st day to the last day of each calendar month (the “Monthly Contest Period”). At the end of each Monthly Contest Period, winners will be selected from eligible entries as described below.
1. ELIGIBILITY:
To be eligible to win, a person must: (a) be a resident of Canada (excluding Quebec) and (b) have reached the age of majority in their province or territory of residence; and (c) have completed the necessary feedback form or survey.
2. HOW TO ENTER:
No purchase is necessary. Entries that are incomplete, irregular, have been submitted through incorrect means, or do not conform to or satisfy any condition of these Contest Rules shall be disqualified. Entrants acknowledge and accept the decisions of Freddie, or those acting on behalf of Freddie, as final and binding, without right of appeal, in all respects, including, without limitation, as to eligibility and/or disqualification of entries.
Entry: To participate in the Contest, entrants must complete a customer satisfaction survey sent via Zendesk upon a solved interaction with the Freddie Client Solutions team.
Limit: One entry per person.
3. PRIZING:
The following prize (“Prize”) will be available:
Grand Prize: four $25 CAD gift cards sent through Giftbit to the winner(s) email
Prizes must be accepted as awarded and are not transferable or refundable. No substitutions except at Freddie’s option. Freddie reserves the right, in its sole and absolute discretion, to substitute the Prizes or a component thereof with the cash equivalent or a prize of equal or greater value.
4. Winner Selection Process:
PRIZE: At the end of each Monthly Contest Period, Freddie will randomly select four entries as winners of the Contest, depending on the number of Prizes available. The odds of winning a Prize depend on the number of eligible entries received during the Monthly Contest Period and, subject to any limits on the number of entries specified in these Contest Rules, the number of entries by the participant. Freddie may reject any entry if, in its absolute discretion, it considers the entry to contain inappropriate content.
The selected potential winners will be contacted by Freddie via email within 7 Business Days after the end of the Monthly Contest Period. Freddie will deliver the prize(s) to the winner(s) within 7 Business Days following the winner(s) providing all of the necessary information noted in section 4(c) below.
BEFORE BEING DECLARED A WINNER, each potential winner must sign and return within twenty-four (24) hours of notification, a declaration and release prepared by Freddie, which, among other things: (i) requires the eligible winner to correctly answer a time-limited mathematical skill-testing question without mechanical or other aid; (ii) confirms compliance with these Contest Rules; (iii) acknowledges acceptance of the Prize as awarded; and (iv) agrees to release Freddie from any and all liability whatsoever in connection with the Contest.
If the eligible winner: (a) declines the Prize; (b) fails to return the properly executed Contest documents within the specified time, or (c) fails to provide Freddie with any information required to provide the Prize to the eligible winner in a timely manner, then they will be disqualified (and will forfeit all rights to the Prize) and Freddie reserves the right, in its sole and absolute discretion, to select an alternate eligible entry. If a selected potential winner fails to receive a Prize in accordance with these Contest Rules, an alternate potential winner will be drawn. Any such alternate potential winner will be required to comply with these Contest Rules, including the above requirements related to the declaration and release.
5. General Conditions:
- In consideration of the opportunity to enter the Contest, each entrant, by entering the Contest, grants to Freddie a paid-up, unlimited, irrevocable, non-exclusive, perpetual, royalty-free, sublicensable, transferrable and worldwide license to use its entry (including the Feedback) for any purpose.
- Freddie reserves the right, at its sole discretion, to disqualify any individual (and all of his or her entries) who tampers with the entry process.
- If any taxes or levies are applicable to Prize, it shall be the sole responsibility of the contest winner to fulfill any associated tax obligations. Freddie assumes no liability for the winner's tax liabilities, and the winner agrees to indemnify and hold Freddie harmless in this regard.
- This Contest is subject to all applicable federal, state, provincial and municipal laws and the Contest is void where prohibited by law.
- By entering the Contest, entrants agree to indemnify and hold Freddie harmless from any claims, liabilities, damages, or expenses arising in connection with the Contest. Entrants also release Freddie from any and all liability related to their participation in the Contest.
- Freddie reserves the right to cancel, suspend, withdraw or amend this Contest in any way, without prior notice or obligation.
- Freddie accepts no responsibility for loss, damage or claims caused by or resulting from the Contest or a Prize.
- Freddie will not be liable in the event of an error, technical problem, computer virus, bugs, tampering, unauthorized intervention, fraud, technical failure or any other cause beyond the reasonable control of Freddie that interferes with the proper conduct of this Contest as contemplated by these Contest Rules.
- Freddie reserves the right, in its sole and absolute discretion, to require proof of identity and/or eligibility (in a form acceptable to Freddie, including, without limitation, government issued photo identification): (i) for the purposes of verifying an individual’s eligibility to participate in this Contest; (ii) for the purposes of verifying the eligibility and/or legitimacy of any Entry entered (or purportedly entered) for the purposes of this Contest; and/or (iii) for any other reason Freddie deems necessary, in its sole and absolute discretion, for the purposes of administering this Contest per these Contest Rules. Failure to provide such proof to the satisfaction of Freddie in a timely manner may result in disqualification in the sole and absolute discretion of Freddie. The sole determinant of the time for the purposes of a valid Entry in this Contest will be the Contest server machine(s).
- Freddie respects your right to privacy. By entering this Contest, each entrant expressly consents to Freddie, its agents and/or representatives, storing, sharing and using the personal information submitted with his/her entry only for the purpose of administering the Contest and in accordance with https://www.gofreddie.com/terms unless the entrant otherwise agrees to receive further communications from Freddie.
- If you have any questions regarding the Contest, please contact support@gofreddie.com.