Processing times for lab results can vary, but it can take up to 10 business days for your results to be received and reviewed by our clinicians. Freddie takes a “no news is good news” approach. If it’s been over 10 business days and you’ve heard nothing, then your results were negative.
If you have any positive test results, our clinical team will get in touch with you. STIs happen sometimes, and the good news is that treatment is often simple! We can connect you with local services for any treatment you may need.
Following the review of your results, we won't automatically dispatch copies to you. However, if you ever want a copy sent, please feel free to get in touch with our care team to submit a request.